Refund policy
Returns & Store Credit Policy
At Loud Livin, all sales are considered final unless an item is received defective, damaged, or incorrect.
Store Credit
if you need to return an eligible item for reasons such as sizing, fit, or change of mind, we may offer store credit instead of a refund.
To be eligible for store credit, items must:
- Be unworn and unused
- Be in their original condition
- Have all original tags and packaging attached
- Be returned within 14 days of delivery
Once your return is received and inspected, approved store credit will be issued for the eligible purchase amount. Store credit does not expire and may be used toward a future purchase.
Defective or Incorrect Items
If you receive an item that is defective, damaged, or different from what you ordered, please contact us within 7 days of delivery with your order number and photos of the item.
After review, we will provide an appropriate resolution, which may include a replacement or refund.
Non-Returnable Items
For hygiene and product-safety reasons, certain items may not be eligible for return or store credit, including:
- Final sale items
- Personalized or custom-made items
- Undergarments and other intimate products
- Items that have been worn, washed, altered, or damaged after delivery
- Important
*We do not offer cash or credit-card refunds for non-defective returns. Eligible returns are issued as store credit only.
Original shipping charges are non-refundable unless the item was defective, damaged, or incorrectly shipped by Loud Livin.